Size Guide
Please reference our size guide here.
Payments
We accept all major credit cards and Paypal for purchase transactions. You may also opt to checkout with Afterpay, a service that allows you to pay 4 installments every 2 weeks. With Afterpay, you will still receive your product within estimated shipping time, but you have 8 weeks to pay the full amount.
Shipping
USA & CANADA
- Free Shipping for orders over $500
- $15 Flat Rate Shipping for orders under $500
JAPAN, SOUTH KOREA, CHINA, SINGAPORE, HONG KONG, TAIWAN, THAILAND, VIETNAM, UK, EU, AUSTRALIA
- Free Shipping for orders over $500
- $35 Flat Rate Shipping for orders under $500
NOTE:
- Please allow 5 business days of processing time
- Once your order has been fulfilled, you will receive a notification email from shop@peterdo.net with the courier and tracking number
- We are currently shipping all our merchandise from USA
- New York customers will have their local tax automatically added upon checkout
- Contact us at shop@peterdo.net for any questions
- All sales items are final sales
- We hope these pieces bring you joy! Thank you so much for your support – the Peter Do team
Returns and Exchanges
USA & CANADA
- $25 Flat Rate Return for all orders
JAPAN, SOUTH KOREA, CHINA, SINGAPORE, HONG KONG, TAIWAN, THAILAND, VIETNAM, UK, EU, AUSTRALIA
- $50 Flat Rate Return for all orders
RETURN CONDITIONS:
- To return a purchase, your items must meet the following conditions:
- Be returned within 14 calendar days of your delivery date
- Be in its original, unused, unaltered, and unwashed condition
- Be returned with original tags and packaging
- Pre-orders and made-to-order creations are not eligible for return
- Peter Do reserves the right to reject returns that do not comply with our policy
- Returns that do not adhere to the policy may be sent back to the original shipping address at our discretion
RETURN INSTRUCTIONS:
- Request a return by emailing returns@peterdo.net with your order number and front and back pictures of the product.
- Once approved, you will receive a return label and packing list to print
- Place your item and a copy of the packing list inside the package
- Affix the shipping label outside the package
- Drop off your package at your closest courier drop-off point
NO EXCHANGE
Refunds
A refund will be issued back to your original payment method within 7 business days of receiving your return. Once your refund has been processed, a refund confirmation will be sent to the email address provided at checking out. Your financial institution may require additional time to process the refund to your account.
Please note that original shipping fees are not refundable